topic Re: poor wifi connection. in Broadband https://helpforum.sky.com/t5/Broadband/poor-wifi-connection/m-p/4769084#M425100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4197529">@natasha311</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 26 Sep 2024 07:56:39 GMT Highlinder 2024-09-26T07:56:39Z poor wifi connection. https://helpforum.sky.com/t5/Broadband/poor-wifi-connection/m-p/4767808#M424961 <P>having huge problems with wifi, simple thing like the internet page never loads/just buffers on iphone. i work from home, and wifi constantly drops out. the tv is saying there's a problem with connection and it's not connected to the internet&nbsp;</P> Wed, 25 Sep 2024 15:37:05 GMT https://helpforum.sky.com/t5/Broadband/poor-wifi-connection/m-p/4767808#M424961 natasha311 2024-09-25T15:37:05Z Re: poor wifi connection. https://helpforum.sky.com/t5/Broadband/poor-wifi-connection/m-p/4769084#M425100 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4197529">@natasha311</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 26 Sep 2024 07:56:39 GMT https://helpforum.sky.com/t5/Broadband/poor-wifi-connection/m-p/4769084#M425100 Highlinder 2024-09-26T07:56:39Z