topic Re: Booster in Broadband

Booster

Olivia49 — Wed, 25 Sep 2024 12:14:22 GMT

please can someone call me with regards to getting a booster.

Re: Booster

cookiemonsteruk — Wed, 25 Sep 2024 12:20:59 GMT

You would need to call sky

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Booster

Chrisee — Wed, 25 Sep 2024 12:24:52 GMT

@Olivia49 Sky cannot respond to a forum post so you will have to call them.

In practice Sky only provide boosters in specific circumstances. First is where a customer has Sky Q boxes which are not connecting. The second is where a customer has bought one of the two add-on packages either Broadband Boost where an older booster is provided if a room in the home is not getting a minimum of 3Mb/s. The second.is WiFi Max where the minimum speed is 10Mb/s for Superfast customers or 25Mb/s for Ultrafast customers this costs between £5 to £10 a month and comes with the new white Sky Max hub if you haven't already got one.