https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766966#M424781 <P>Hi, for a while now we have been experiencing slow and unstable broafdband connections , we are on sky 35mbs with guarantee 18.5mbs. I have adjusted the MTU on the Router which has cleared the dropping of signal but the speed remains slow at only 7.3mbs. the speed 30 days ago was 20+mbs but over the 30 day period SKy reports when fault finding the connection to Hub&nbsp; it is now avering 11mbs (and dropping) , with the last 7 days at 7.3mbs. i have tried all the Sky fault diagnosis processes to no avail as it always reports slow connection to hub.</P><P>the 30 day datta supports that we can receive faster speeds and would suggest something has happened before the connection to the hub.</P><P>&nbsp;</P><P>please can you advise.</P> Wed, 25 Sep 2024 08:30:30 GMT ian254 2024-09-25T08:30:30Z https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766966#M424781 <P>Hi, for a while now we have been experiencing slow and unstable broafdband connections , we are on sky 35mbs with guarantee 18.5mbs. I have adjusted the MTU on the Router which has cleared the dropping of signal but the speed remains slow at only 7.3mbs. the speed 30 days ago was 20+mbs but over the 30 day period SKy reports when fault finding the connection to Hub&nbsp; it is now avering 11mbs (and dropping) , with the last 7 days at 7.3mbs. i have tried all the Sky fault diagnosis processes to no avail as it always reports slow connection to hub.</P><P>the 30 day datta supports that we can receive faster speeds and would suggest something has happened before the connection to the hub.</P><P>&nbsp;</P><P>please can you advise.</P> Wed, 25 Sep 2024 08:30:30 GMT https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766966#M424781 ian254 2024-09-25T08:30:30Z https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766971#M424783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1518213">@ian254</a> if you have a black Sjy hub please post its connection stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Wed, 25 Sep 2024 08:32:47 GMT https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766971#M424783 Chrisee 2024-09-25T08:32:47Z https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766979#M424787 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ian254_0-1727253312642.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103964iC01F5A2D23A7AEF5/image-size/medium?v=v2&amp;px=400" role="button" title="ian254_0-1727253312642.png" alt="ian254_0-1727253312642.png" /></span></P><P>&nbsp;</P> Wed, 25 Sep 2024 08:35:26 GMT https://helpforum.sky.com/t5/Broadband/Slow-broadband-to-Hub/m-p/4766979#M424787 ian254 2024-09-25T08:35:26Z