topic Re: No internet in Broadband

No internet

Kate144 — Sat, 21 Sep 2024 08:25:14 GMT

Hi, my WiFi got fitted yesterday morning and worked for an hour. Still not working ever since, can anyone help?

Re: No internet

Chrisee — Sat, 21 Sep 2024 10:12:55 GMT

@Kate144 as I think you need support from Sky Ihave escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: No internet

Mr+Flibbles+86 — Sat, 21 Sep 2024 10:34:53 GMT

Thanks for escalating this. We’ve sent an invite to @Kate144 to chat.

Re: No internet

Tom-W19 — Wed, 25 Sep 2024 07:35:00 GMT

Hi @Kate144

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.