topic Re: White light, no connection in Broadband

White light, no connection

Caitlin2105 — Tue, 24 Sep 2024 19:04:18 GMT

We have had no connection from our Wi-Fi hub since early hours of this morning. And the Wi-Fi isn't coming up as an option to join on our devices. All wireless devices are disconnected from the Wi-Fi.

Re: White light, no connection

Charthom22 — Tue, 24 Sep 2024 20:10:25 GMT

We have the same problem and from reading on here is do lots of other people- we only installed our hub last night so not a great start!

Re: White light, no connection

Highlinder — Tue, 24 Sep 2024 20:32:25 GMT

@Caitlin2105 & @Charthom22 Can you please factory reset the max router by holding down the WPS button till the light colour changes and see if the Wi-Fi SSID comes back and enables you to join again.

Re: White light, no connection

Charthom22 — Tue, 24 Sep 2024 20:56:54 GMT

@Highlinder ive tried that- makes no difference

Re: White light, no connection

Charthom22 — Tue, 24 Sep 2024 22:46:41 GMT

It's now working! No idea if it was the reset or not but for now it is working again