topic Re: Internet issues in Broadband

Internet issues

Damian731 — Mon, 23 Sep 2024 22:20:16 GMT

The internet checker is saying I don't have a problem but I have no internet light on the hub and no connection to WiFi or lan cable

Re: Internet issues

Lisa-P1987 — Tue, 24 Sep 2024 10:31:36 GMT

Hi there Damian731 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet issues

Lisa-P1987 — Thu, 26 Sep 2024 09:17:15 GMT

We are still looking to help you Damian731 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks