topic WiFi not working- Bedford in Broadband

WiFi not working- Bedford

LewisWhatling — Mon, 23 Sep 2024 21:02:25 GMT

Living in Bedford. WIFI not working since yesterday evening. 2/4 lights on the hub (voice and internet) were initially orange and now completely off. Have tried resetting hub and disconnecting+reconnecting wires but no luck.

Please can someone assist.

Re: WiFi not working- Bedford

Greenfingers001 — Tue, 24 Sep 2024 09:08:40 GMT

inviHi there @LewisWhatling , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi not working- Bedford

Lisa-P1987 — Thu, 26 Sep 2024 09:59:13 GMT

We are still looking to help you LewisWhatling . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks