topic Re: VPN issue in new SKY account in Broadband

VPN issue in new SKY account

Hiranmoy — Wed, 07 Feb 2024 15:48:25 GMT

I am Virgin Broadband user. I do work from home from last couple years. And have to connect to my company vpn daily basis. After getting the sky broadband when i connect to VPN post that I cannot access any url in the browser. At the same time if switch to virgin broadband now also I am able to access the same url. Can you please fix the issue.

Re: VPN issue in new SKY account

Highlinder — Wed, 07 Feb 2024 15:56:35 GMT

@Hiranmoy First of all you are not talking to Sky, this is a customer to customer based forum.

Have you tried to change the default setting for the broadband sheild to see if this enables you to connect to your VPN?

Re: VPN issue in new SKY account

Hiranmoy — Sat, 10 Feb 2024 21:26:22 GMT

I have disabled the broadband shield. still the issue persists.

Re: VPN issue in new SKY account

Hiranmoy — Mon, 12 Feb 2024 18:27:56 GMT

I have found the issue. The issue was IPv6 was enabled on the LAN. after disabling it everything started working.

Re: VPN issue in new SKY account

Maya6151 — Thu, 15 Feb 2024 00:54:19 GMT

My broadband has just stop working..

Re: VPN issue in new SKY account

Chrisee — Thu, 15 Feb 2024 06:53:26 GMT

@Maya6151 attaching a post to a random thread is not a good way to get you help.

If your service is back this morning it is likelt to have been a maintenance issue. If it isnt run the connection test in the My Sky app overca mobile connection as that should tell you if there is a known fault. If tgst doesnt help give Sky a call and report thecfault.

Re: VPN issue in new SKY account

Mgohil — Mon, 23 Sep 2024 13:26:25 GMT

I am having same problem.

How can I resolv it?