https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4761775#M423561 <P>Hello&nbsp;</P><P>for the last 2 days we have had incredibly slow internet, it was 9.4 mbs and the last 2 days it's been 0.9mbs.</P><P>I've done all the resets and it's still not working, I am now paying for something we cannot use!!</P><P>We can't watch anything on Disney+ it keeps buffering, we can't use iPads or laptops because it's so slow.</P><P>it says no problem with broadband but WiFi connection is poor, this is complete rubbish there is no WiFi connection!!!</P><P>what else can I do which isn't going to cost me more on my broadband each month.</P><P>thanks</P><P>Kim&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Sep 2024 07:22:34 GMT Kimclem17 2024-09-22T07:22:34Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4761775#M423561 <P>Hello&nbsp;</P><P>for the last 2 days we have had incredibly slow internet, it was 9.4 mbs and the last 2 days it's been 0.9mbs.</P><P>I've done all the resets and it's still not working, I am now paying for something we cannot use!!</P><P>We can't watch anything on Disney+ it keeps buffering, we can't use iPads or laptops because it's so slow.</P><P>it says no problem with broadband but WiFi connection is poor, this is complete rubbish there is no WiFi connection!!!</P><P>what else can I do which isn't going to cost me more on my broadband each month.</P><P>thanks</P><P>Kim&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Sep 2024 07:22:34 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4761775#M423561 Kimclem17 2024-09-22T07:22:34Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4763346#M423792 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4192543">@Kimclem17</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 23 Sep 2024 07:18:03 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/4763346#M423792 Tom-W19 2024-09-23T07:18:03Z