topic Re: TV keeps disconnecting from WiFi in Broadband

TV keeps disconnecting from WiFi

Megoldom01 — Sun, 08 Sep 2024 21:37:08 GMT

Ever since I upgraded my Sky Broadband, My LG TV keeps disconnecting from the WiFi, I have to keep unplugging the TV and the WiFi in order to establish connection again which is really annoying! What can be the problem?

Re: TV keeps disconnecting from WiFi

Chrisee — Mon, 09 Sep 2024 06:50:13 GMT

@Megoldom01 TVs can be aproblem especially if they are wall mounted quite far from the Sky hub. To check the speed the TV is getting when connected run the Network test in the Netflix's app Get Help menu. If that is much under 10Mb/s that is the likely issue.

Otherwise it is worth rebooting the TV which with LG sets requires you to disconnect the power until the TV's power led goes out which will cause the operating system to reload fully which can clear some networking faults.

Re: TV keeps disconnecting from WiFi

Megoldom01 — Fri, 20 Sep 2024 19:03:32 GMT

Thanks for you reply.

I have to keep rebooting my WiFi, plugging in and out, connecting and disconnecting every single time we want to watch TV and then it works.... but it's really annoying, it wasn't like that before!