https://helpforum.sky.com/t5/Broadband/Sky-shield-settings-with-NOW-broadband/m-p/4757780#M423194 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4187940">@LlinH</a>&nbsp;check you are using the Sky id linked to the Now broadband account as only the account hokder can change these settings. If you are then you will need Sky's help which is going to be a problem today as the lines are very busy due to an issue with Stream/Glass.</P> Fri, 20 Sep 2024 10:57:56 GMT Chrisee 2024-09-20T10:57:56Z https://helpforum.sky.com/t5/Broadband/Sky-shield-settings-with-NOW-broadband/m-p/4757607#M423183 <P>I have NOW broadband powered by sky, which all the settings are controlled in sky.com, but when I sign in it says I haven't got any products and I can't change the shy shield settings</P> Fri, 20 Sep 2024 10:12:42 GMT https://helpforum.sky.com/t5/Broadband/Sky-shield-settings-with-NOW-broadband/m-p/4757607#M423183 LlinH 2024-09-20T10:12:42Z https://helpforum.sky.com/t5/Broadband/Sky-shield-settings-with-NOW-broadband/m-p/4757780#M423194 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4187940">@LlinH</a>&nbsp;check you are using the Sky id linked to the Now broadband account as only the account hokder can change these settings. If you are then you will need Sky's help which is going to be a problem today as the lines are very busy due to an issue with Stream/Glass.</P> Fri, 20 Sep 2024 10:57:56 GMT https://helpforum.sky.com/t5/Broadband/Sky-shield-settings-with-NOW-broadband/m-p/4757780#M423194 Chrisee 2024-09-20T10:57:56Z