https://helpforum.sky.com/t5/Broadband/Internet-has-completely-dropped-but-all-service-checks-say-it-s-fine/m-p/4754802#M422941 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4184917">@KateM15B</a>&nbsp;the intial test result is from an earlier routine test click on the broadband test and it will try to run again but it can tell you if Sky are aware of a problem affecting your line otherwise call them to report the fault so they can get it checked out.</P> Thu, 19 Sep 2024 12:29:44 GMT Chrisee 2024-09-19T12:29:44Z https://helpforum.sky.com/t5/Broadband/Internet-has-completely-dropped-but-all-service-checks-say-it-s-fine/m-p/4754798#M422939 <P>My internet has gone while I am working from home - the service status page on sky says my connection is fine however whenever I try and connect it says "no internet connection)&nbsp;</P> Thu, 19 Sep 2024 12:25:24 GMT https://helpforum.sky.com/t5/Broadband/Internet-has-completely-dropped-but-all-service-checks-say-it-s-fine/m-p/4754798#M422939 KateM15B 2024-09-19T12:25:24Z https://helpforum.sky.com/t5/Broadband/Internet-has-completely-dropped-but-all-service-checks-say-it-s-fine/m-p/4754802#M422941 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4184917">@KateM15B</a>&nbsp;the intial test result is from an earlier routine test click on the broadband test and it will try to run again but it can tell you if Sky are aware of a problem affecting your line otherwise call them to report the fault so they can get it checked out.</P> Thu, 19 Sep 2024 12:29:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-has-completely-dropped-but-all-service-checks-say-it-s-fine/m-p/4754802#M422941 Chrisee 2024-09-19T12:29:44Z