https://helpforum.sky.com/t5/Broadband/Internet-not-connected/m-p/4753360#M422591 <P>internet&nbsp; not connected.&nbsp;The modem exactly has a white light on and the Sky app says it's working fine, but we can't catch the Wi-Fi on our phone. On September 14, the first day of the modem's delivery, the Wi-Fi functioned normally, but the Wi-Fi didn't work from the next day. We waited because we thought it would work on September 18, the contract date, but the signal still doesn't work. When I turn on Wi-Fi on my phone, my sky broadband name doesn't come out. Please let me know which way to take it and ask for a quick resolution.&nbsp;</P><P>&nbsp;</P> Wed, 18 Sep 2024 08:32:59 GMT SKYE8DE4 2024-09-18T08:32:59Z https://helpforum.sky.com/t5/Broadband/Internet-not-connected/m-p/4753360#M422591 <P>internet&nbsp; not connected.&nbsp;The modem exactly has a white light on and the Sky app says it's working fine, but we can't catch the Wi-Fi on our phone. On September 14, the first day of the modem's delivery, the Wi-Fi functioned normally, but the Wi-Fi didn't work from the next day. We waited because we thought it would work on September 18, the contract date, but the signal still doesn't work. When I turn on Wi-Fi on my phone, my sky broadband name doesn't come out. Please let me know which way to take it and ask for a quick resolution.&nbsp;</P><P>&nbsp;</P> Wed, 18 Sep 2024 08:32:59 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-connected/m-p/4753360#M422591 SKYE8DE4 2024-09-18T08:32:59Z