https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752681#M422445 <P>My internet has gone off since an open reach engineer was out front up telephone pole doing some work for someone else, I quickly spoke to the guy to say what ever he's done up there has turned my services off so he checked and had knocked the connector which he sorted, I now have two green lights on my ONT but the PON is flashing constantly and I'm getting no services now, the engineer that was out front has gone now. What's going on?</P> Tue, 17 Sep 2024 11:37:14 GMT ChristinejTaylor 2024-09-17T11:37:14Z https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752681#M422445 <P>My internet has gone off since an open reach engineer was out front up telephone pole doing some work for someone else, I quickly spoke to the guy to say what ever he's done up there has turned my services off so he checked and had knocked the connector which he sorted, I now have two green lights on my ONT but the PON is flashing constantly and I'm getting no services now, the engineer that was out front has gone now. What's going on?</P> Tue, 17 Sep 2024 11:37:14 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752681#M422445 ChristinejTaylor 2024-09-17T11:37:14Z https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752692#M422447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3350707">@ChristinejTaylor</a>&nbsp; As fellow customers we can't tell you "whats going on", have you reported this to Sky?</P> <P>&nbsp;</P> <P>In case you're not aware this is a customer helps customer community and not a direct link to Sky customer services.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 17 Sep 2024 11:56:21 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752692#M422447 GD1 2024-09-17T11:56:21Z https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752695#M422448 <P>I have the same issue. It seems that the Internet was knocked down in the whole Riverchapel, Gorey area.&nbsp;</P> Tue, 17 Sep 2024 12:04:54 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-was-outside-doing-some-work-up-telephone-pole-not-for-me/m-p/4752695#M422448 John+Ghita 2024-09-17T12:04:54Z