topic Re: No internet connection in Broadband

No internet connection

1970C — Sun, 15 Sep 2024 20:29:15 GMT

We keep getting the "no internet connection" message when we then wifi on. Also no WiFi to any television sets.

Re: No internet connection

Tom-W19 — Mon, 16 Sep 2024 09:10:52 GMT

Hi @1970C

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet connection

Addie15 — Thu, 19 Sep 2024 07:19:25 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.