https://helpforum.sky.com/t5/Broadband/No-ONT-cable/m-p/4751475#M422075 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3999500">@Filzaumair1</a>&nbsp;</P> <P>&nbsp;</P> <P>You contact Sky and they arrange for Openreach (or the appropriate network maintainer in RoI) to remedy the situation: unfortunately that does mean there will be a delay before you can use the connection, which is why the advice from the ISP is to check ahead of time.</P> Sun, 15 Sep 2024 21:15:22 GMT TimmyBGood 2024-09-15T21:15:22Z https://helpforum.sky.com/t5/Broadband/No-ONT-cable/m-p/4751474#M422074 <P>Hi&nbsp; my ONT has no powercable as I've just noticed and my activation for my broadband is tomorrow. It has a green cable and nothing else and doesn't turn on..&nbsp;</P><P>The only code it has - ALCLFC845C17</P><P>&nbsp;</P><P>I'm not sure who to contact about this.</P> Sun, 15 Sep 2024 21:09:23 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-cable/m-p/4751474#M422074 Filzaumair1 2024-09-15T21:09:23Z https://helpforum.sky.com/t5/Broadband/No-ONT-cable/m-p/4751475#M422075 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3999500">@Filzaumair1</a>&nbsp;</P> <P>&nbsp;</P> <P>You contact Sky and they arrange for Openreach (or the appropriate network maintainer in RoI) to remedy the situation: unfortunately that does mean there will be a delay before you can use the connection, which is why the advice from the ISP is to check ahead of time.</P> Sun, 15 Sep 2024 21:15:22 GMT https://helpforum.sky.com/t5/Broadband/No-ONT-cable/m-p/4751475#M422075 TimmyBGood 2024-09-15T21:15:22Z