topic Re: WiFi and Samsung S24 Ultra in Broadband

WiFi and Samsung S24 Ultra

Dickie2 — Mon, 20 May 2024 11:18:10 GMT

I have just got the new Samsung S24...and for some reason it takes some of my apps to open/load whilst on my WiFi at home. They do eventually open, but after like a couple of minutes. I've got plenty of storage on the phone, I've cleared cache etc. When I turn the WiFi off, and use data the apps open immediately with no problems. The confusing thing though, my other devices in the home like my TV which are connected to the WiFi has no issues...apps open immediately. Any help? Thanks.

Re: WiFi and Samsung S24 Ultra

Chrisee — Mon, 20 May 2024 13:52:54 GMT

@Dickie2 see if adding a public DNS server to the phone's network settings for the Sky connection helps several free ones which are fast I use Goohle's on 8.8.8.8 and 8.8.4.4

Re: WiFi and Samsung S24 Ultra

MrOppa — Thu, 23 May 2024 13:57:42 GMT

Changed mine from randomised mac to phone mac and started working straight away.

Re: WiFi and Samsung S24 Ultra

Nolando — Mon, 01 Jul 2024 20:40:24 GMT

Changing from Randomised MAC to Phone MAC finally fixed mine.

Re: WiFi and Samsung S24 Ultra

Pie+man — Sun, 21 Jul 2024 09:42:31 GMT

Did you solve this? I'm having exactly the same issues

Re: WiFi and Samsung S24 Ultra

cuke — Sun, 21 Jul 2024 11:44:52 GMT

Strange as my new s24 ultra is working fine with randomised mac with no dns changes...

Re: WiFi and Samsung S24 Ultra

Higgo — Sun, 01 Sep 2024 13:29:51 GMT

I have the same annoying issue, it's known to samsung too. I thought it was something to do with it swapping from one band to another on the WiFi and also something to do with the IPV6, but could be wrong.

Re: WiFi and Samsung S24 Ultra

Steven220588 — Sun, 15 Sep 2024 17:01:34 GMT

I logged onto my Sky router (user - sky password - admin) when putting the IP address in the search bar in the web browser...

Once in, I changed the settings to 2.4ghz instead of 5ghz.... This worked perfectly for me, and even seems to have sped up some online features too. Has been working now for a week, no issues. Need help about the settings, there are plenty of videos online or contact sky for IT support 👍

Re: WiFi and Samsung S24 Ultra

Higgo — Sun, 15 Sep 2024 17:50:53 GMT

Thanks for the response. I also seemed to of solved it. I have moved the sky booster much further away from the router. My issue seemed to be there being conflicts between it trying to connect to the booster or the router, even with the same SSID, which obviously confused the data handling (or something technical inside). I've havr both 2.4 and 5g switched on with no issues at all since.