topic Wifi dropping out intermittently in Broadband https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751040#M421951 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0056.png" style="width: 1125px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103554i76C2D4EEE69A57A5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0056.png" alt="IMG_0056.png" /></span></P><P> </P><P>My wifi periodically drops in and out. Router stats are here. Any help much appreciated.&nbsp;<BR /><BR /></P><P>Thanks Kris</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 15 Sep 2024 11:39:06 GMT KrisLee75 2024-09-15T11:39:06Z Wifi dropping out intermittently https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751040#M421951 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0056.png" style="width: 1125px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103554i76C2D4EEE69A57A5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0056.png" alt="IMG_0056.png" /></span></P><P> </P><P>My wifi periodically drops in and out. Router stats are here. Any help much appreciated.&nbsp;<BR /><BR /></P><P>Thanks Kris</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 15 Sep 2024 11:39:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751040#M421951 KrisLee75 2024-09-15T11:39:06Z Re: Wifi dropping out intermittently https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751068#M421959 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3005498">@KrisLee75</a>&nbsp;</P> <P>&nbsp;</P> <P>It's the broadband dropping out, not the WiFi.&nbsp; The stats show the WAN (external) connection had reconnected 12 minutes before that screen shot: it's a G.fast (copper) circuit so susceptible to all the inherent failure modes of broadband over copper.</P> <P>&nbsp;</P> <P>You'll need to log a fault with Sky for investigation by Openreach, and it may also be worth looking to see if FTTP is now available at the address.</P> Sun, 15 Sep 2024 12:10:25 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751068#M421959 TimmyBGood 2024-09-15T12:10:25Z Re: Wifi dropping out intermittently https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751241#M422013 <P>Thanks Timmy&nbsp;</P> Sun, 15 Sep 2024 15:08:19 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-out-intermittently/m-p/4751241#M422013 KrisLee75 2024-09-15T15:08:19Z