topic Re: Internet outage in Broadband

Internet outage

OWLSHOUSE — Thu, 12 Sep 2024 22:29:25 GMT

I have no internet light at all. My voice light is amber and all the check and connections are saying everything is fine. I have restarted everything multiple times but still not working.

Re: Internet outage

Tom-W19 — Fri, 13 Sep 2024 10:34:07 GMT

Hi @OWLSHOUSE

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet outage

Lisa-P1987 — Sun, 15 Sep 2024 10:59:27 GMT

We are still looking to help you OWLSHOUSE . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks