topic Our internet is not working in Broadband

Our internet is not working

opunthfrgvfooo — Fri, 13 Sep 2024 17:09:43 GMT

We have rebooted our hub several times, done a service check through the app but our internet is not working

Re: Our internet is not working

Mr+Flibbles+86 — Sat, 14 Sep 2024 08:16:08 GMT

Hi there @opunthfrgvfooo , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Our internet is not working

Mr+Flibbles+86 — Mon, 16 Sep 2024 09:01:07 GMT

We are still looking to help you @opunthfrgvfooo . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks