Slow broadband speed

Owen2024 — Wed, 11 Sep 2024 19:59:49 GMT

Hey there,

I wondered if anyone could help.
I've always seemed to have a slow sky broadband - I have just come out of contract for sky super fast with the sky broadband boost included.
as mentioned I have gone past my 1 year contract so am now out of contract.
Broadband speed when tested average around 15.4 for the last 30 days. When working from home on a teams call (in a room away from the router) the WiFi will sometimes drop.
If you are away from the router on other side of house you often get will only get 1 bar of WiFi.
Is there anything you can suggest to help or another package that might improve the speed and guarantee it in every room.
Thank you

Owen

Re: Slow broadband speed

jamesn123 — Fri, 13 Sep 2024 11:43:28 GMT

Hi @Owen2024

Its mostly about what services are available to your property itself. Can you go to https://www.broadbandchecker.btwholesale.com/#/ADSL & use the address checker, then post the resulting table back here.

topic Re: Slow broadband speed in Broadband

Slow broadband speed

Re: Slow broadband speed