https://helpforum.sky.com/t5/Broadband/Internet-keeps-going-down/m-p/4749196#M421413 <P>my WiFi has been on and off all morning. I'm trying to get some important work completed but this is just painful- Sky broadband is terrible- this happens a lot. Not a v happy customer- help?!</P> Fri, 13 Sep 2024 10:01:26 GMT Kat551 2024-09-13T10:01:26Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-going-down/m-p/4749196#M421413 <P>my WiFi has been on and off all morning. I'm trying to get some important work completed but this is just painful- Sky broadband is terrible- this happens a lot. Not a v happy customer- help?!</P> Fri, 13 Sep 2024 10:01:26 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-going-down/m-p/4749196#M421413 Kat551 2024-09-13T10:01:26Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-going-down/m-p/4749199#M421416 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179176">@Kat551</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 13 Sep 2024 10:02:32 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-going-down/m-p/4749199#M421416 Highlinder 2024-09-13T10:02:32Z