https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749164#M421404 <P>The internet light has been off. The diagnostic tests shows that the service is working but it clearly isn't&nbsp;</P> Fri, 13 Sep 2024 09:38:30 GMT Russell+13 2024-09-13T09:38:30Z https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749126#M421392 <P>For the last few days the internet has been intermittent. It is now getting worse.&nbsp;<BR />what is happening???</P> Fri, 13 Sep 2024 09:19:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749126#M421392 Russell+13 2024-09-13T09:19:35Z https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749144#M421397 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3526957">@Russell+13</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 13 Sep 2024 09:29:32 GMT https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749144#M421397 Highlinder 2024-09-13T09:29:32Z https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749164#M421404 <P>The internet light has been off. The diagnostic tests shows that the service is working but it clearly isn't&nbsp;</P> Fri, 13 Sep 2024 09:38:30 GMT https://helpforum.sky.com/t5/Broadband/No-internet-LU3/m-p/4749164#M421404 Russell+13 2024-09-13T09:38:30Z