topic Re: Complaint - broadband in Broadband

Complaint - broadband

SJAOF — Fri, 13 Sep 2024 06:00:04 GMT

Hi,

I need to raise a complaint about sky broadband. The online form is too short to make the complaint and I can't seem to find an email address. Don't want to be posting everything on here as too personal.

Thank you

Re: Complaint - broadband

Daniel0210 — Fri, 13 Sep 2024 06:27:09 GMT

@SJAOF

See this link for the complaints process

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Complaint - broadband

SJAOF — Fri, 13 Sep 2024 09:31:02 GMT

Hi,

This just sends me to the online form which doesn't have enough space for my complaint. I need an actual email address

Re: Complaint - broadband

Daniel0210 — Fri, 13 Sep 2024 09:33:21 GMT

@SJAOF

Sky don't use email for general communication but that complaints link does provide an email option.