Fibre issues

Scott789 — Fri, 13 Sep 2024 09:08:14 GMT

I got fibre installed a few months ago now, since it's installed I've had issues with connectivity and it's reach.
This is largely because the fibre box had to be positioned in another room to our previous WiFi. This has meant connection of devices in other rooms is worse.
I would like sky to provide a WiFi signal booster for the home.
In addition, I experience slow loading times on my mobile and especially with emails - the detail of the email will never load when I'm connected to the WiFi. Anyone else experiencing this issue?

Re: Fibre issues

TimmyBGood — Fri, 13 Sep 2024 09:28:05 GMT

@Scott789 wrote:

I would like sky to provide a WiFi signal booster for the home.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

topic Re: Fibre issues in Broadband

Fibre issues

Re: Fibre issues