topic Re: Extremely Low Broadband Speeds in Broadband

Extremely Low Broadband Speeds

Batu — Thu, 12 Sep 2024 19:46:40 GMT

I'm having issues with my download speeds for hours today, especially around evening. It's not going above 2-3 mb at the moment.

All the lights are on, I'm connected but it's just painfully slow like it's 2005 again.

Re: Extremely Low Broadband Speeds

Addie15 — Fri, 13 Sep 2024 08:10:06 GMT

Hi there, @Batu.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Extremely Low Broadband Speeds

Mr+Flibbles+86 — Sun, 15 Sep 2024 09:06:41 GMT

We are still looking to help you @Batu . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks