https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4748999#M421356 NO INTERNET, have turned it off and reset everything but still no Internet. Keeps saying can't connect. Fri, 13 Sep 2024 06:54:19 GMT Sammy0210 2024-09-13T06:54:19Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4748999#M421356 NO INTERNET, have turned it off and reset everything but still no Internet. Keeps saying can't connect. Fri, 13 Sep 2024 06:54:19 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4748999#M421356 Sammy0210 2024-09-13T06:54:19Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4749014#M421359 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179031">@Sammy0210</a>&nbsp; If you have had no internet for more than 1 hour can you please follow the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 13 Sep 2024 07:24:36 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4749014#M421359 Highlinder 2024-09-13T07:24:36Z