topic starting out with sky in Broadband https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748835#M421301 <P>hi everyone, can anyone point me to an answer.<BR />i am moving into a property in a week or so, but cannot get the broadband package to work on the website. it keeps coming back with "sorry we are having technical difficulties"&nbsp;<BR />i cannot see live chat anywhere? and the virtual assistant is useless. any suggestions?</P><P>thanks</P> Thu, 12 Sep 2024 19:45:39 GMT robitsfkintaken 2024-09-12T19:45:39Z starting out with sky https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748835#M421301 <P>hi everyone, can anyone point me to an answer.<BR />i am moving into a property in a week or so, but cannot get the broadband package to work on the website. it keeps coming back with "sorry we are having technical difficulties"&nbsp;<BR />i cannot see live chat anywhere? and the virtual assistant is useless. any suggestions?</P><P>thanks</P> Thu, 12 Sep 2024 19:45:39 GMT https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748835#M421301 robitsfkintaken 2024-09-12T19:45:39Z Re: starting out with sky https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748840#M421305 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178864">@robitsfkintaken</a>&nbsp; Are you an existing sky broadband customer trying to move services across to your new home or a new customer who hasn't had sky services at all or not for more than 18 months&nbsp;</P> Thu, 12 Sep 2024 19:49:01 GMT https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748840#M421305 SKY1992bf 2024-09-12T19:49:01Z Re: starting out with sky https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748841#M421306 <P>new customer, never had sky nor any other subscription service</P> Thu, 12 Sep 2024 19:49:50 GMT https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748841#M421306 robitsfkintaken 2024-09-12T19:49:50Z Re: starting out with sky https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748845#M421307 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a></P> Thu, 12 Sep 2024 19:51:35 GMT https://helpforum.sky.com/t5/Broadband/starting-out-with-sky/m-p/4748845#M421307 robitsfkintaken 2024-09-12T19:51:35Z