https://helpforum.sky.com/t5/Broadband/Broadband-not-working-after-thunderstorm/m-p/4748517#M421222 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178533">@LMD76</a>&nbsp;</P> <P>&nbsp;</P> <P>You would need to call sky for a new router as it may be fried</P> <P>&nbsp;</P> <P>Contact sky as below<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Thu, 12 Sep 2024 14:46:54 GMT cookiemonsteruk 2024-09-12T14:46:54Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working-after-thunderstorm/m-p/4748513#M421220 <P>Yesterday after a storm the internet light on the hub went off and now we have no service. Tried switching off and on, the online service check says we have a problem and it can't see the hub but then takes me back round the same questions again when I ask to fix it. Seriously frustrating!&nbsp;</P> Thu, 12 Sep 2024 14:36:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working-after-thunderstorm/m-p/4748513#M421220 LMD76 2024-09-12T14:36:13Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working-after-thunderstorm/m-p/4748517#M421222 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178533">@LMD76</a>&nbsp;</P> <P>&nbsp;</P> <P>You would need to call sky for a new router as it may be fried</P> <P>&nbsp;</P> <P>Contact sky as below<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Thu, 12 Sep 2024 14:46:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working-after-thunderstorm/m-p/4748517#M421222 cookiemonsteruk 2024-09-12T14:46:54Z