https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748493#M421216 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178508">@Thackeroy</a>&nbsp;</P> <P>&nbsp;</P> <P>Which router do you have?</P> Thu, 12 Sep 2024 14:20:31 GMT cookiemonsteruk 2024-09-12T14:20:31Z https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748489#M421215 <P>My Internet says it's connected but no Internet, there's no green or orange light on the router only the light indicating it's powered on, reboot made no difference, this happens almost daily at this point.</P> Thu, 12 Sep 2024 14:19:17 GMT https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748489#M421215 Thackeroy 2024-09-12T14:19:17Z https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748493#M421216 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178508">@Thackeroy</a>&nbsp;</P> <P>&nbsp;</P> <P>Which router do you have?</P> Thu, 12 Sep 2024 14:20:31 GMT https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748493#M421216 cookiemonsteruk 2024-09-12T14:20:31Z https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748499#M421217 <P>I don't know, whatever they gave me, this is what it looks like </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240912_152307.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103481iDCAFEA5F2AE665C3/image-size/medium?v=v2&amp;px=400" role="button" title="20240912_152307.jpg" alt="20240912_152307.jpg" /></span></P> Thu, 12 Sep 2024 14:24:03 GMT https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748499#M421217 Thackeroy 2024-09-12T14:24:03Z https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748515#M421221 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178508">@Thackeroy</a>&nbsp;</P> <P>&nbsp;</P> <P>Yikes. Thats a dinosaur&nbsp;</P> <P>&nbsp;</P> <P>Could you post your router stats when the light is green</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474</A></P> <P>&nbsp;</P> <P>However i think its time to request a new router</P> <P>&nbsp;</P> <P>Contact sky as below<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> <P>&nbsp;</P> Thu, 12 Sep 2024 14:44:16 GMT https://helpforum.sky.com/t5/Broadband/Connected-but-no-internet-or-light/m-p/4748515#M421221 cookiemonsteruk 2024-09-12T14:44:16Z