topic Re: Sky router to BT WholeHome mesh issue in Broadband

Sky router to BT WholeHome mesh issue

Alfriston123 — Sun, 30 Jun 2024 22:22:28 GMT

Hi, Sky router 2019 model not Q with several BT wholehome mesh filters attached.

Worked very well for 4 years, but last 2 weeks I have had issues with loss of wifi at least daily. Reconnection loses the password to the router and BT wholehome on several devices eg TV.

Its stating to get frustrating. Speed tests indicate no issue. Wifi CCTV wont connect now. Any thoughts appreciated. thanks

Re: Sky router to BT WholeHome mesh issue

Chrisee — Mon, 01 Jul 2024 07:09:11 GMT

@Alfriston123 what happens to the LEDs on the Sky hub when the line drops see https://www.sky.com/help/articles/hub-lights-explained-start?

Can you post the connection stats for the Sky hub as that can tell a lot about your connection see Find your Sky Broadband router statistics

Re: Sky router to BT WholeHome mesh issue

Alfriston123 — Wed, 11 Sep 2024 21:25:49 GMT

thanks for reply and sorry for long delay.

Hmmm… can't reach this page

192.168.1.0 took too long to respond

Try:

Search the web for 192 168 1 0
Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

TroubleshootRefresh

tried 192 168 1 1 as well. Several times. Any thoughts. thanks

Re: Sky router to BT WholeHome mesh issue

TimmyBGood — Thu, 12 Sep 2024 07:45:34 GMT

@Alfriston123

The address is 192.168.0.1

You've switched the last two digits.