topic Re: WiFi down in Broadband

WiFi down

John_20a — Thu, 12 Sep 2024 05:01:45 GMT

Says I'm connected but having to use phone data as WiFi just doesn't do anything!

tv and Xbox basically useless as same problems there.
tried resetting router but still no luck, and also restarted every device. Apparently when running a health check it stated its all good, clearly not!

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 05:52:49 GMT

Same for me

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 06:10:53 GMT

Ive tried the self help link they send you and it's not worked sky only open at 8am

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 06:19:43 GMT

Has yours come back on yet?

Re: WiFi down

Conmen — Thu, 12 Sep 2024 06:22:06 GMT

Mines off for the second time this week and all it's says is no known problems when obviously there is

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 06:25:07 GMT

@John_20ahas yours come back on yet?

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 06:27:19 GMT

@John_20a Sky are aware now aware of a known issue in my area! I've just phoned them again and got an automated message. If you haven't already try calling them 👍

Re: WiFi down

Louise265 — Thu, 12 Sep 2024 06:43:55 GMT

Wi fi down. No internet and basic tv.

Re: WiFi down

mrsbilko — Thu, 12 Sep 2024 06:44:44 GMT

I had no internet at 6.30 when tried to connect . Checker said ok on my phone. Took till 7.05 before got on net but low speeds.

No Internet connection at SR2 area following powercut

Geekay63 — Thu, 12 Sep 2024 07:01:51 GMT

No Internet connection in SR2 area following powercut

Re: WiFi down

Sarah-83 — Thu, 12 Sep 2024 08:28:54 GMT

@John_20a @Geekay63 @mrsbilko @Louise265 I'm in WN5 area it just says outage in area on the my sky app now

Re: WiFi down

Louise265 — Thu, 12 Sep 2024 09:55:18 GMT

Hi I'm in AB56 area. Tried to reset, switched everything off and on but still no internet since 6am.