topic Re: Is this a scam! in Broadband

Is this a scam!

Foondas — Wed, 11 Sep 2024 13:28:23 GMT

Just got a call from a number ending 802 1636 - googled it and some say sky, some say scam. Have called it back and it says sky tried to call me but I want to check?

Re: Is this a scam!

Daniel0210 — Wed, 11 Sep 2024 13:31:11 GMT

@Foondas

Rather than ring the number that rang you you could ring the 'approved' number.

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Re: Is this a scam!

tynan — Sun, 05 Jan 2025 17:36:18 GMT

It's Sky. I had this call to offer me full fibre connection. I said it wasn't convenient and arranged for a call back. I heard nothing for a few days so rang Sky using the number on their site for Broadband, rather than the number they rang me on. I also had concerns that it may have been a scam. The guy checked their system and confirmed that they had contacted me on that date and at that time.