I do not wish to renew my contract too expensive

geraldpacker990 — Wed, 11 Sep 2024 07:41:32 GMT

I do not wish to renew my contract when it expires on 19/10 /2024. You have got too expensive after that date

Re: I do not wish to renew my contract too expensive

Daniel0210 — Wed, 11 Sep 2024 08:30:23 GMT

@geraldpacker990
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

If you're totally against negotiating a new discount and wish to cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

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I do not wish to renew my contract too expensive

Re: I do not wish to renew my contract too expensive