topic Re: Whole town without wifi in Broadband

Whole town without wifi

MR760 — Tue, 10 Sep 2024 18:04:06 GMT

I have no WiFi in my property. It is also down in the town and surrounding areas. There is not a problem with my equipment.

When I check the service status in my area it says that there is no issue but there is because hundreds of properties in my area still have no WiFi.

Re: Whole town without wifi

Daniel0210 — Tue, 10 Sep 2024 18:26:42 GMT

@MR760

Are you in the SY postcode region as reported outages there today?

Re: Whole town without wifi

TimmyBGood — Tue, 10 Sep 2024 18:38:28 GMT

@Daniel0210

Not in this bit of SY, but the postcode region (ShrewsburY) does cover the English border to the Irish sea ; )

Re: Whole town without wifi

MR760 — Tue, 10 Sep 2024 20:07:39 GMT

No it's AB24

Re: Whole town without wifi

GD1 — Tue, 10 Sep 2024 20:26:27 GMT

@MR760 There ae other posts in the community from tah area saying it's down and has been for quite a while so looks to be a outage woth Openreach.

Re: Whole town without wifi

MR760 — Tue, 10 Sep 2024 21:52:53 GMT

Sky won't do anything as the outage is not showing on their system. Open reach are not doing anything either as there isn't officially a fault! It has been down since 4am and all they are suggesting to everyone who has called them to report loss of WiFi is an engineer visit!

Re: Whole town without wifi

Fatema123 — Tue, 10 Sep 2024 22:24:53 GMT

I am in Southampton and my WiFi has been down for the last two days. How can I resolve this??