topic Re: No Internet net in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet-net/m-p/4745567#M420324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174678">@Malaina</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:47:54 GMT Highlinder 2024-09-09T15:47:54Z No Internet net https://helpforum.sky.com/t5/Broadband/No-Internet-net/m-p/4744761#M420085 I have had no Internet all day we have reset the WiFi box 3 times and its still not on all the other lights are green apart from the voice one so Internet not working Sun, 08 Sep 2024 16:49:10 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-net/m-p/4744761#M420085 Malaina 2024-09-08T16:49:10Z Re: No Internet net https://helpforum.sky.com/t5/Broadband/No-Internet-net/m-p/4745567#M420324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174678">@Malaina</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:47:54 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-net/m-p/4745567#M420324 Highlinder 2024-09-09T15:47:54Z