https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4745548#M420317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174025">@Safmq</a>&nbsp; Your Wi-Fi will not work without your broadband working.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:32:21 GMT Highlinder 2024-09-09T15:32:21Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4744209#M419933 <P>WiFi isn't working since I set it up , the internet light is off and so in the voice light&nbsp;</P><P>the power light and WiFi light is on but no WiFi is working , I haven't plugged in a phone as I don't have one yet but the WiFi should still work&nbsp;</P> Sat, 07 Sep 2024 19:58:27 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4744209#M419933 Safmq 2024-09-07T19:58:27Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4745548#M420317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174025">@Safmq</a>&nbsp; Your Wi-Fi will not work without your broadband working.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:32:21 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4745548#M420317 Highlinder 2024-09-09T15:32:21Z