topic Re: No internet from the router. in Broadband https://helpforum.sky.com/t5/Broadband/No-internet-from-the-router/m-p/4745520#M420300 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3059591">@vince2700</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:03:23 GMT Highlinder 2024-09-09T15:03:23Z No internet from the router. https://helpforum.sky.com/t5/Broadband/No-internet-from-the-router/m-p/4744836#M420098 <P>Based in leigh on sea</P><P>no internet from the router, sky website said WiFi is fine in the local area&nbsp;</P> Sun, 08 Sep 2024 19:40:19 GMT https://helpforum.sky.com/t5/Broadband/No-internet-from-the-router/m-p/4744836#M420098 vince2700 2024-09-08T19:40:19Z Re: No internet from the router. https://helpforum.sky.com/t5/Broadband/No-internet-from-the-router/m-p/4745520#M420300 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3059591">@vince2700</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 15:03:23 GMT https://helpforum.sky.com/t5/Broadband/No-internet-from-the-router/m-p/4745520#M420300 Highlinder 2024-09-09T15:03:23Z