topic Re: No Internet in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4745473#M420271 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4116925">@Isa3</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 14:38:24 GMT Highlinder 2024-09-09T14:38:24Z No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4745236#M420232 <P>Hi fedup up of internet going off and on &nbsp;has happened the past two days, any work getting done in my area&nbsp;</P> Mon, 09 Sep 2024 12:04:28 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4745236#M420232 Isa3 2024-09-09T12:04:28Z Re: No Internet https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4745473#M420271 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4116925">@Isa3</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 14:38:24 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4745473#M420271 Highlinder 2024-09-09T14:38:24Z