topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4745469#M420269 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4175211">@Charris1</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 14:35:32 GMT Highlinder 2024-09-09T14:35:32Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4745203#M420217 <P>Internet been down since early this morning - broadband is connected to my hub but we have no internet connection&nbsp;</P> Mon, 09 Sep 2024 11:26:27 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4745203#M420217 Charris1 2024-09-09T11:26:27Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4745469#M420269 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4175211">@Charris1</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Sep 2024 14:35:32 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4745469#M420269 Highlinder 2024-09-09T14:35:32Z