topic Re: Incorrect Geo Location in Broadband

Incorrect Geo Location

KatieW007 — Mon, 09 Sep 2024 11:37:12 GMT

Hi, My Sky Broadband was installed over the weekend. Its all working, however I can not stream Irish TV or Now TV, as its telling me my Geo Location is in the UK! I am based in Ireland and my broadband was installed in Ireland not the UK. Am I correct in thinking I have an incorrect IP address allocated to me?

I have left the router off for 24 hours to see if this would fix the issue, but I still have a UK IP address. Can anyone help? Thanks

Re: Incorrect Geo Location

dconnolly — Mon, 09 Sep 2024 11:41:06 GMT

Literally just posted the same time as me 🙂 Least I am not alone.

Seeing the same issue as you as of last week.

I found another recent post from someone in Ireland with similar issues so I replied here https://helpforum.sky.com/t5/Broadband/IPs-have-wrong-geolocation/td-p/4636713

Re: Incorrect Geo Location

KatieW007 — Mon, 09 Sep 2024 12:37:46 GMT

Thanks a mill, I will jump on your thread 🙂

Re: Incorrect Geo Location

ChrisDublin — Mon, 09 Sep 2024 16:43:26 GMT

Lmao , unreal - still cant access local streams here in Ireland because it says the channels are not in my area.

Surely Sky now know this is a widespread issue in Ireland?