topic Re: internet keeps going off . in Broadband

internet keeps going off .

christine332 — Sun, 08 Sep 2024 17:54:06 GMT

internet has gone off several times today . checked the hub . 3 green lights the middle light goes orange and then eventually reboots .

Re: internet keeps going off .

Mr+Flibbles+86 — Mon, 09 Sep 2024 08:17:42 GMT

Hi there @christine332, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: internet keeps going off .

Mahia — Mon, 09 Sep 2024 08:34:44 GMT

Dropped for several minuets at:
Around 3am twice
6:05am
7:50am
8:45am, in Wardington, Banbury

Re: internet keeps going off .

christine332 — Mon, 09 Sep 2024 08:41:38 GMT

HI internet has gone off twice this morning but past hour Ok . spoke to Sky last eve they cannot find the fault . Engineer booked for next Monday .. not good as I work from home so do need stable internet connection