https://helpforum.sky.com/t5/Broadband/Cannot-change-broadband-shield/m-p/4744957#M420143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174902">@DaveWing9353</a>&nbsp; You have to be using the Sky ID linked to the account when signing into the My Sky app or website to change the settings. If you are certain you are give Sky a call as they need to sort the account settings.</P> Mon, 09 Sep 2024 06:52:12 GMT Chrisee 2024-09-09T06:52:12Z https://helpforum.sky.com/t5/Broadband/Cannot-change-broadband-shield/m-p/4744887#M420118 <P>Why can't I change my own broadband shield settings</P> Sun, 08 Sep 2024 21:18:30 GMT https://helpforum.sky.com/t5/Broadband/Cannot-change-broadband-shield/m-p/4744887#M420118 DaveWing9353 2024-09-08T21:18:30Z https://helpforum.sky.com/t5/Broadband/Cannot-change-broadband-shield/m-p/4744957#M420143 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174902">@DaveWing9353</a>&nbsp; You have to be using the Sky ID linked to the account when signing into the My Sky app or website to change the settings. If you are certain you are give Sky a call as they need to sort the account settings.</P> Mon, 09 Sep 2024 06:52:12 GMT https://helpforum.sky.com/t5/Broadband/Cannot-change-broadband-shield/m-p/4744957#M420143 Chrisee 2024-09-09T06:52:12Z