topic Poor wifi in Broadband

Poor wifi

Anonymous — Sat, 07 Sep 2024 23:42:23 GMT

Hi, We've been having issues with the wifi recently as the connectivity has been poor and the wifi has been dropping out quite often, and when it does manage to stay connected the stability and speed is not good. Trying to do anything that requires a steady and solid connection like streaming a movie has been difficult which should not be the case if we are getting the 70mbps that your scans have been showing. Any help would be appreciated.

Re: Poor wifi

Tom-W19 — Sun, 08 Sep 2024 11:59:24 GMT

Hi @Beckybleach82

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor wifi

Daniel0210 — Sun, 08 Sep 2024 13:04:48 GMT

If you are still monitoring this thread having closed down your forum account the offered chat invite will no longer take place.