topic Re: Signal issues . in Broadband

Signal issues .

Nida1 — Thu, 05 Sep 2024 16:23:25 GMT

Very poor wifi signals it is an ongoing issue. Need this resolved.

Re: Signal issues .

Highlinder — Thu, 05 Sep 2024 17:17:14 GMT

@Nida1 Do you have bad or weak Wi-Fi thoughout the property?

Re: Signal issues .

Nida1 — Thu, 05 Sep 2024 18:06:11 GMT

Yes. I had this problem in my last appartment and now again in this place.

Re: Signal issues .

Highlinder — Thu, 05 Sep 2024 19:43:34 GMT

@Nida1 Do you have broadband boost or broadband max as part of your broadband subscription?

Re: Signal issues .

Nida1 — Thu, 05 Sep 2024 19:48:36 GMT

I don't think so. We have super-fast Internet.

Re: Signal issues .

Highlinder — Fri, 06 Sep 2024 08:01:07 GMT

@Nida1 If you give Sky a call and explain to them about that lack of Wi-Fi in the property they will talk through your options. If you have a landline just dial 150 and listen to the options and ignore if they send you a text and wait to speak to an advisor.

If you are calling via mobile phone you can find the number at the bottom of the link below under "Need more help ".

https://www.sky.com/help/home