https://helpforum.sky.com/t5/Broadband/Our-WiFi-isn-t-working-There-are-green-dots-on-the-wifi-box-but-it-won-t-connect/m-p/4742225#M419336 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4172169">@Niamh151</a>&nbsp; You can tell what the lights on the router are and what if there is any issues following the link below and pick the router you have.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 05 Sep 2024 17:05:38 GMT Highlinder 2024-09-05T17:05:38Z https://helpforum.sky.com/t5/Broadband/Our-WiFi-isn-t-working-There-are-green-dots-on-the-wifi-box-but-it-won-t-connect/m-p/4742160#M419322 <P>Info above</P> Thu, 05 Sep 2024 16:37:19 GMT https://helpforum.sky.com/t5/Broadband/Our-WiFi-isn-t-working-There-are-green-dots-on-the-wifi-box-but-it-won-t-connect/m-p/4742160#M419322 Niamh151 2024-09-05T16:37:19Z https://helpforum.sky.com/t5/Broadband/Our-WiFi-isn-t-working-There-are-green-dots-on-the-wifi-box-but-it-won-t-connect/m-p/4742225#M419336 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4172169">@Niamh151</a>&nbsp; You can tell what the lights on the router are and what if there is any issues following the link below and pick the router you have.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 05 Sep 2024 17:05:38 GMT https://helpforum.sky.com/t5/Broadband/Our-WiFi-isn-t-working-There-are-green-dots-on-the-wifi-box-but-it-won-t-connect/m-p/4742225#M419336 Highlinder 2024-09-05T17:05:38Z