topic Invalid password in Broadband

Invalid password

Susa55 — Wed, 04 Sep 2024 17:19:09 GMT

Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct.

Re: Invalid password

Annie+UK — Wed, 04 Sep 2024 17:26:33 GMT

I've moved this to the broadband forum as it has nothing to do with Sky Plus 😞

Re: Invalid password

Highlinder — Wed, 04 Sep 2024 18:37:36 GMT

@Susa55 Have you tried to hold the reset swtich in for 30 seconds and let the router reset. Take this is you trying the Wi-Fi password to get into the router? What colour of router do you have black or white?

Re: Invalid password

Exiled-in-HH — Wed, 04 Sep 2024 19:52:54 GMT

@Susa55 wrote:
Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct.

How did you do that?