https://helpforum.sky.com/t5/Broadband/Exposed-external-wires/m-p/4740584#M418771 <P>The external cable has been stretched by vines growing up the side of the house. The vines have been removed but there are exposed, bare, stretched and broken wires coming out of a connection box.&nbsp;<BR />Somehow our WiFi is still working, however it is much slower than usual.&nbsp;<BR />May I please request an engineer as quickly as possible to fix the exposed wiring.&nbsp;<BR /><BR /></P><P>Many thanks,</P><P>&nbsp;</P><P>Eric Pearce&nbsp;</P> Wed, 04 Sep 2024 08:55:54 GMT Ercimus 2024-09-04T08:55:54Z https://helpforum.sky.com/t5/Broadband/Exposed-external-wires/m-p/4740584#M418771 <P>The external cable has been stretched by vines growing up the side of the house. The vines have been removed but there are exposed, bare, stretched and broken wires coming out of a connection box.&nbsp;<BR />Somehow our WiFi is still working, however it is much slower than usual.&nbsp;<BR />May I please request an engineer as quickly as possible to fix the exposed wiring.&nbsp;<BR /><BR /></P><P>Many thanks,</P><P>&nbsp;</P><P>Eric Pearce&nbsp;</P> Wed, 04 Sep 2024 08:55:54 GMT https://helpforum.sky.com/t5/Broadband/Exposed-external-wires/m-p/4740584#M418771 Ercimus 2024-09-04T08:55:54Z https://helpforum.sky.com/t5/Broadband/Exposed-external-wires/m-p/4740615#M418788 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170715">@Ercimus</a>&nbsp;You will have to call Sky, no-one on the forum can request an engineer visit for you.</P> Wed, 04 Sep 2024 09:38:44 GMT https://helpforum.sky.com/t5/Broadband/Exposed-external-wires/m-p/4740615#M418788 daveNOS 2024-09-04T09:38:44Z