https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740565#M418760 <P>I've done that and it says there is no fault but there is&nbsp;</P> Wed, 04 Sep 2024 08:46:43 GMT EmmaScanlan 2024-09-04T08:46:43Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740251#M418609 There is no internet connection to any of my devices Tue, 03 Sep 2024 19:58:00 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740251#M418609 EmmaScanlan 2024-09-03T19:58:00Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740461#M418719 It says there is no issues but my internet has no access and it won't connect to any of my devices Wed, 04 Sep 2024 06:49:20 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740461#M418719 EmmaScanlan 2024-09-04T06:49:20Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740526#M418738 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170194">@EmmaScanlan</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:17:30 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740526#M418738 Highlinder 2024-09-04T08:17:30Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740565#M418760 <P>I've done that and it says there is no fault but there is&nbsp;</P> Wed, 04 Sep 2024 08:46:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740565#M418760 EmmaScanlan 2024-09-04T08:46:43Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740566#M418761 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170194">@EmmaScanlan</a>&nbsp; Are the lights on the router a different colour?</P> Wed, 04 Sep 2024 08:47:57 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4740566#M418761 Highlinder 2024-09-04T08:47:57Z