topic Re: Wi;fi in Broadband https://helpforum.sky.com/t5/Broadband/Wi-fi/m-p/4740538#M418743 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168880">@freyja11</a>&nbsp; If your router has a voice light and a loss of your broadband then yes it will, can you follow the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:27:15 GMT Highlinder 2024-09-04T08:27:15Z Wi;fi https://helpforum.sky.com/t5/Broadband/Wi-fi/m-p/4740099#M418552 <P>Does problem with wi;fi affect incoming calls on a landline</P> Tue, 03 Sep 2024 17:42:46 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi/m-p/4740099#M418552 freyja11 2024-09-03T17:42:46Z Re: Wi;fi https://helpforum.sky.com/t5/Broadband/Wi-fi/m-p/4740538#M418743 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168880">@freyja11</a>&nbsp; If your router has a voice light and a loss of your broadband then yes it will, can you follow the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:27:15 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi/m-p/4740538#M418743 Highlinder 2024-09-04T08:27:15Z